- Hudl app android not working how to#
- Hudl app android not working install#
- Hudl app android not working update#
- Hudl app android not working upgrade#
- Hudl app android not working software#
If you have an Android device with Android OS 2.3 through to 5, you’ll need to upgrade your device’s OS before you can regain access to our Mobile App.Īdditionally, accessing our app using a Tesco Hudl or Hudl 2 device is possible using app version 2.1.0, however any future updates to the app will not be supported by Hudl devices.
Hudl app android not working update#
If you have an Apple device with iOS 9.0 or below, you’ll need to upgrade your device’s OS before you can download the newest version of our app.Īndroid customers will need to update their app if using app version 1.8.1 or older. If you launch our app using an older version you will not be able to access your accounts via our Mobile App and we will direct to you to either the App Store or Play Store to get the latest update.Īpple customers will need to update their app if using app version 1.9.0 or older. To keep you safe and so you get the most out of our app, we strongly recommend that you ensure you have the latest mobile banking app release and the newest available operating system (OS) for your device.įrom the 16th November 2019 you will have to have updated our app to at least iOS app version 3.0 or Android app version 3.0. Just go to your device's internet browser.We’ve recently updated some of our security measures for our Mobile Banking App, which means that some of our customers using older devices, operating systems or app versions will no longer be able to access our app. While you could be having problems with the app on your device, you might be able to watch programmes on the BBC iPlayer website on your mobile or tablet instead. If you're still having problems playing programmes, you could try to download programmes to see if that helps. Have you tried to download programmes in the app?.
Hudl app android not working how to#
Having problems with Chromecast or Airplay?Ĭheck the Why am I having problems with my Chromecast? page for advice on how to resolve issues with Chromecast.įor help with Airplay, check Apple's support site: If you can't use Airplay or mirror your devices screen.Then sign back in and try playing a programme. To clear the app data entirely, select Clear Data on the same page.
Go to: Settings > Apps > BBC iPlayer and select the Clear Cache option. Android: try clearing the app cache & data.Settings > General > Date & Time and enable Set Automatically Settings > Date & Time and enable Automatic Date & Time and Automatic Time Zone Settings > Device Options > Date & Time and ensure Automatic Time Zone is switched on Connecting to a WiFi network should improve playback and if it's a consistent problem, downloading programmes will help.įor more help resolving buffering issues, see the What can I do to help with buffering or playback problems? page.īBC iPlayer might have problems playing content if your device time isn't quite right (and doesn't match what we think the time currently is). Here's how to check this: if you're using your data connection at peak times) may affect performance. Sometimes even if it seems like you have a good signal on your mobile network, other factors such as a congested network (i.e. Try turning your data connection off and on again. Poor performance using your mobile network?.The further away you are from the router, the more signal quality will suffer, so try moving closer to your router. Try switching off your other devices using the same network as you or even taking them offline as these will be competing for bandwidth. Maybe you're using a mobile network (e.g. Please be aware that when you delete the app you’ll also delete any downloaded programmes. There may have been an issue when you installed the app, so this would be the next step after updating the app.
Hudl app android not working install#
You can check for updates in your app store:ĭelete the app then install it again from the app store.
Hudl app android not working software#
Go to Settings > General > Software Update Go to Settings > About Device > Software Update Swipe from the top of the screen to open the Quick Settings > select More > About Sometimes bugs can only be fixed by an operating system update (the software that runs your phone).